MyTime Reviews

MyTime has an overall rating of 2.7 based on 25 reviews. Customer feedback on MyTime is mixed.

2.7/5.0

25 reviews

5 Stars

3

4 Stars

6

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3

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1 Star

6

All MyTime Reviews (25)
AliceMadsen
May 25, 2026
"Reporting feels a bit light for what you pay"
I mostly use MyTime to keep an eye on bookings and sales, and for the basics it’s fine. But when I jump into the reports, I find myself doing those little mental shortcuts like, “Okay, this should line up with what I saw on the calendar,” and then the numbers don’t always seem to match, which makes me second-guess everything.
The filters also feel limited, so if you’re trying to quickly spot trends or compare staff performance, it doesn’t really get you there without extra digging. Support does respond, which I appreciate, but the answers haven’t always led to a clear fix. For the price, I expected the reporting side to feel a lot stronger.
Alice_saborido72
May 10, 2026
"Pretty slow support and not much help"
I had to wait long for tech support to get back to me, and when they finally did, it didn’t really solve anything. Frustrating overall.
andrea.Seever
April 11, 2026
"MyTime connects with most of the..."
MyTime connects with most of the tools we were already using, so that definitely made setup less of a headache. The calendar sync and payments were easy once I got to them. I did get a little confused trying to find one of the integrations and had to click around for a while, which was kind of annoying. Support also took a bit to get back to me. But once everything was finally set up, it worked fine
RobertMontgomery
April 06, 2026
"Felt like I was just a ticket number"
The automated reminders got old really fast. I get that reminders are helpful, but there were just too many, and it started to feel less like support and more like I was just a ticket number being pushed through a system.
Robert_melendy00
April 05, 2026
"I had been putting off making an appointment..."
I had been putting off making an appointment because I really didn’t feel like calling around or sitting on hold. Then I tried mytime.com, and it was one of those nice little surprises where everything just worked. I found the service I needed, picked a time that actually fit my schedule, and had the confirmation in my inbox almost right away.

What I appreciated most was how low-effort the whole thing felt. No back-and-forth, no waiting for someone to call me back, no confusion. I just booked it and moved on with my day. I’d definitely use it again...
Aaron.bassett
March 25, 2026
"Still not enough ways to customize"
I ran into the same issue again where there just aren’t enough customization options. I wanted to tweak things a bit more, but there really wasn’t much I could change, which was frustrating.
dawn_Trinka91
March 22, 2026
"Honestly just feels really solid"
I’ve been using MyTime and, I don’t know, it just feels good to use. Everything loads fast, I haven’t run into any random freezing or weird issues, and booking things is way less frustrating than I expected. It’s simple in the best way and it actually just works, which I really appreciate.
annamarie.Coulter
March 20, 2026
"I expected the app to make scheduling..."
I expected the app to make scheduling easier, but it’s been frustrating. It keeps logging me out, and a couple of times my appointments didn’t even show up after I booked them, which makes it hard to trust.
I tried updating it, hoping that would fix things, but the same issues kept happening. I ended up calling the business just to make sure my appointment was actually there, which kind of defeats the whole point of using the app in the first place.
robert1970
March 19, 2026
"I’m honestly 100% convinced this helped our..."
I’m honestly 100% convinced this helped our business run better. Things feel more organized, the day-to-day is smoother, and it’s just been really good for keeping everything moving without as much hassle.
john1987
March 15, 2026
"My customer list is finally easier to deal with"
It’s been way easier to find clients and update their info without digging around forever. My customer list just feels less messy now, which is nice because I was starting to...
hello_katherine150
February 27, 2026
"I found the appointment booking process kind of..."
I found the appointment booking process kind of frustrating. I was trying to get it done quickly, but you end up feeling like the whole thing is messier than it should be
allysonschultz0233
February 16, 2026
"I had a problem with my booking..."
I had a problem with my booking settings and wish I hadn’t waited so long to contact support. They got back to me quickly, and even though it took one extra reply to fully sort it out, they were friendly and fixed it in the end.
alexander1999
February 15, 2026
"The marketing tools were fine, but I expected more"
I tried MyTime mainly for the marketing features, they were just okay. I’m not saying it’s useless or anything, because setting up promos wasn’t that hard and it does technically work. But for the price, I really thought there would be more options. Some parts were a little confusing, and the email templates didn’t look that polished. I also couldn’t customize them as much as I wanted, which was frustrating. Support took a while to get back to me too. Maybe it works better for other people, but for what I needed, it felt limited.
amanda_Buck98
February 15, 2026
"Decent for the basics, but I may look elsewhere"
MyTime has been fine for basic booking and keeping things organized, so I can’t say it’s a bad tool. But it still feels like some important features aren’t quite there yet. A few of the tools are helpful, but the reports and settings could really use more flexibility. It works well enough for simple day-to-day stuff, but it’s not as complete as I expected. If those gaps don’t improve, I’ll probably start looking at other options.
leslie.Mccarthy
February 13, 2026
"I tried using the site and at..."
I tried using the site and at first I figured I just needed a minute to get used to it, but this is where it got annoying: everything felt cluttered and hard to find. It just wasn’t very intuitive, and I ended up feeling more frustrated than helped.
DebraBrown
February 08, 2026
"Managing staff has been kinda frustrating for..."
Managing staff has been kinda frustrating for me. It feels like the scheduling process could be smoother and easier to keep track of
jamescrosby7605
February 02, 2026
"Clear contract, cancellation needed a nudge"
I used mytime for a bit, and the contract side was easy to follow. I actually read through it because I’m not a fan of surprise terms, and most of it was written clearly enough.

When it came time to cancel, it wasn’t quite as smooth as I hoped. I had to send an email and then follow up once, which was a little annoying but not a huge deal.

To their credit, they did get it sorted and confirmed everything in the end. Not totally seamless, but overall it felt fair and handled properly.
NellieCurtis_37
January 24, 2026
"I felt like it cost more than it..."
I felt like it cost more than it should have. The fees stacked up fast, and I didn’t really feel like I got anything extra or special for the money. I probably wouldn’t use it again unless the price comes down
Manuel.larson
January 19, 2026
"Onboarding felt more confusing than it should’ve"
Getting set up took longer than I expected, and a few of the onboarding steps weren’t very clear. I ended up reaching out to support a couple times for things that seemed like they should’ve been simple. The email replies also felt kind of robotic, like I was getting canned answers instead of someone actually reading what I asked. It wasn’t a terrible experience, but it definitely wasn’t the smooth start I was hoping for.
sara1977
January 04, 2026
"Calendar works, but it can get messy quickly"
I’ve been using mytime.com mostly to manage my calendar, and it does the basic job, but I wouldn’t say it feels super smooth. Adding appointments is easy, which I appreciate, but when I need to move things around or adjust my schedule, it can feel a little clunky.

I’ve also had a few times where the calendar didn’t update right away, so I ended up refreshing the page or double-checking with clients just to make sure everything was correct. Support was nice enough when I asked about it, basically saying something like, “Try refreshing and give it a moment to sync,” which helped, but it’s not ideal when you’re in the middle of a busy day.
Overall, it’s not a bad tool, and I can still use it, but I expected the calendar side to feel more reliable and polished. If they made it smoother and cut down on the little glitches, it would be a lot easier to depend on day to day

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